Effective Date: July 4, 2026 | Last Updated: July 4, 2026
Gadget Groove POS ("we," "our," or "us") operates a cloud-based point-of-sale and repair management platform designed for electronics repair businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Business name, address, phone number, and email address
- Employee names, roles, and login credentials
- Billing and payment information (processed securely through Stripe)
1.2 Business Data
Through your use of the platform, we store:
- Customer records (names, contact information, device details)
- Repair tickets, invoices, and transaction history
- Inventory and product catalog data
- Employee schedules, time clock entries, and performance data
1.3 Third-Party Integrations
When you connect third-party services, we may collect:
- Google Business Profile: Business account information, location data, and customer reviews (accessed via the Google Business Profile API with your explicit authorization)
- Twilio: Communication logs for SMS messaging
- Stripe: Subscription and payment processing data
1.4 Automatically Collected Information
- IP addresses and browser/device information
- Usage patterns and feature access logs
- Session data for authentication and security
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Gadget Groove POS platform
- Process transactions and manage your subscription
- Enable third-party integrations you authorize (e.g., Google Reviews, messaging)
- Send service-related communications and notifications
- Improve our platform, features, and user experience
- Detect, prevent, and address security issues and fraud
- Comply with legal obligations
3. Google API Services — Limited Use Disclosure
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- We only request access to Google Business Profile data that is necessary to display and manage your business reviews within our platform
- We do not use Google user data for advertising purposes
- We do not sell Google user data to third parties
- We do not use Google user data to build user profiles for advertising or to serve ads
- Access to Google data is limited to the actions and features you explicitly authorize
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (e.g., Stripe for payments, cloud hosting providers)
- Your Authorization: When you explicitly connect third-party integrations (e.g., Google Business Profile)
- Legal Requirements: When required by law, subpoena, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive data at rest and in transit (TLS/SSL)
- Encrypted storage of API tokens and credentials
- Role-based access controls within the platform
- Session management with automatic timeout and re-authentication
- Regular security audits and monitoring
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.
7. Cookies and Tracking
We use essential cookies and local storage for:
- Session authentication and security
- User preferences and settings
- Platform functionality (e.g., register display tokens)
We do not use third-party advertising or analytics tracking cookies.
8. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Revoke third-party integration access at any time from within the platform
- Export your business data
9. Children's Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: